Privacy Policy

1. Introduction

Welcome to YasLimo ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a secure experience when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our transportation services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Book a ride
• Contact our customer service
• Subscribe to our marketing communications
• Participate in our promotions or surveys

This information may include:

• Name
• Email address
• Phone number
• Billing information
• Location data (pickup and dropoff locations)
• Booking preferences

2.2 Automatically Collected Information

When you access our website or use our services, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Usage data (pages visited, time spent, etc.)
• Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and manage your bookings
• Communicate with you about your bookings, account, or customer service inquiries
• Send you marketing communications (with your consent)
• Analyze usage patterns to enhance user experience
• Ensure the security and integrity of our services
• Comply with legal obligations

4. Sharing of Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing of your information
• Data portability
• Withdrawal of consent (where processing is based on your consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +971 2 666 9991
• Address: Abu Dhabi-Mussafah M9- ADbuild Building- Office 7